Get the service running
Carmen sets up the review management platform and connects your customer relationship management (CRM) system where supported. She helps establish how your business requests customer feedback and monitors reviews.
PARTNER · BUSINESS REVIEWS & LISTINGS
From setup to ongoing support, Carmen helps you manage customer reviews, keep business listings accurate, and address concerns—with a dedicated point of contact in English or Spanish.

SUPPORT FOR YOUR BUSINESS
BUSINESS REVIEWS & LISTINGS
A concerning review, outdated business hours, or an incorrect listing can leave customers with the wrong impression of your business.
As a partner at Reputation Repair, Carmen handles review platform setup and CRM integration, oversees monitoring, and coordinates updates to your business information. She helps put a process in place for collecting customer feedback and addressing concerns.
When a particularly negative review needs attention, she coordinates the response and keeps you informed about next steps.
Tell Carmen what needs attentionHOW CARMEN HELPS
Carmen sets up the review management platform and connects your customer relationship management (CRM) system where supported. She helps establish how your business requests customer feedback and monitors reviews.
She coordinates corrections to business listings, including contact details, hours, categories, and duplicate entries, so customers can find the information they need.
Carmen reviews monitoring updates, coordinates responses to serious review concerns, and helps address reviews that may violate platform policies. She explains next steps and answers questions in English or Spanish.

ONGOING CLIENT SUPPORT
Reputation Repair’s business reviews and listings service is offered month to month. The platform supports routine monitoring and review requests; Carmen provides oversight, coordinates changes, and helps with concerns that need attention.
She keeps clients informed, answers questions, and explains what happens next. Her background in patient service and business operations supports a direct, loyal approach to those conversations.
Explore Carmen’s responsibilitiesSTART A CONVERSATION
Discuss review concerns, inaccurate listings, or getting your review management service set up. Carmen can explain the next steps in English or Spanish.
Connect with Carmen